Privacy Policy for Tom AI (also previously known as Self AI and Self Relay Chat) Mobile Application

Last Updated: September 4, 2023

Thank you for using Tom AI, also referred to as SelfAI and Self Relay Chat ("App").
This App is developed and managed by Crew Relay Chat L.L.C. ("Company", "we", "us", or "our").
This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information in connection with your use of the App.
By using the App, you agree to the terms of this Privacy Policy.

1. Data We Gather

Identifiable Details: We collect your first and last names and email addresses via Apple sign-in for account creation and management purposes. App Interactions: We record data related to your usage patterns, including the prompts you send to ChatGPT, the responses you receive, and the duration and frequency of your engagements. We retain interaction logs temporarily, up to 90 days, for debugging, diagnostics, and performance optimization. Device Information: We may gather data about your device type and operating system to enhance app functionality.

2. Use of Information

We utilize the data we gather to:

Enhance the app's functionality and improve user experience.
Inform you about app updates and features.
Respond to your queries and address your needs.
Tailor the app experience based on user preferences.
Uphold our Terms of Use and related guidelines.
Comply with legal and regulatory requirements.

3. Sharing of Information

While we prioritize user privacy and currently do not share your personal data with external third parties, your interactions are processed through OpenAI, Anthropic and Google APIs for functionality.
These entities do not collect user-specific data via our app.

4. Data Safety

We are committed to ensuring your data's security.
We adopt stringent security measures, including server security and encryption, to protect your information from unauthorized access or alteration.

5. Data Retention

Your identifiable data, related to subscription and usage, is stored for as long as necessary to serve its primary purpose.
Interaction logs are retained for up to 90 days.
The conversation context, allowing GPT to "recall" past interactions, is managed locally on your device, ensuring greater privacy.

6. Children’s Privacy

The app is suitable for users aged 12 and above, aligning with Apple's guidelines.
We do not intentionally gather data from children below this age threshold.

7. Changes to this Policy

We may periodically revise this Privacy Policy.
Significant alterations will be communicated through an in-app Message of the Day (MOTD) and other appropriate channels.

8. Your Choices and Rights

Users can withhold certain details, but this might restrict access to specific app functionalities.
If you wish to delete your account or data, contact us at owner@crewrelaychat.com or utilize the built-in option in the app settings.

9. Contact Us

For any queries, suggestions, or concerns regarding this Privacy Policy, reach out to us at owner@crewrelaychat.com.

10. International Data Transfers

Currently, we do not transfer or process user data outside of the USA.
All user data is stored and managed within U.S. boundaries, adhering to local data protection regulations.
Should this practice change in the future, users will be notified, and this policy will be updated accordingly.